Digital Island specialises in providing high quality telecommunications services and expert advice to New Zealand businesses.
We understand, and are part of, the NZ business environment. Every aspect of what we do is designed to meet the requirements of businesses and ensure that dealing with us is simple. The complete suite of Telco and ISP services alongside Digital Island’s reputation of providing fanatical service attracted many new customers and the company grew and developed into the Digital Island of today.
A member of Spark Ventures, Digital Island will continue to go from strength to strength staying true to its core values of personalised service and innovation.
Concentrix is the voice of seamless customer experience (CX), outsourced contact centre and digital transformation solutions for iconic brands here in New Zealand and globally.
Our robust knowledge repository and comprehensive contact centre solutions enable us to:
Equip our contact centre teams with best-practice operational processes and cutting-edge technology.
Proactively identify and eliminate barriers to seamless CX including automation and self-serve tools for customers and frontline teams.
Use data and analytics to catalyse meaningful customer connections and build brand loyalty for your business
Provide contact centre infrastructure that will serve your business today and into the future.
We design, build, and run transformative customer experiences that enable your business to simplify, serve and build value with every interaction.
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Connect NZ is the trusted leader in telephony solutions, empowering businesses with seamless connectivity and expert service. With over 25 years of experience, our innovative features and functionality are customisable to meet your business needs.
Our expert team ensures a smooth transition when migrating phone systems to the cloud, enabling enhanced flexibility and cost savings. By installing cutting-edge meeting room technology, we facilitate efficient collaboration and productivity. Our reliable laptop repairs keep you working uninterrupted, plus, our robust data and network security measures safeguard your organisation. Experience the Connect NZ advantage and stay connected effortlessly. Get in touch today.
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Zoom helps people stay connected so they can get more done together. From meetings, team chat, phone, and contact centre to conference room systems and online events, Zoom powers all your communication needs.
Our secure, reliable communications platform offers a high-quality experience that is easy to manage, use, and customise. An integrated contact centre experience helps organisations remove the barriers that lead teams to work in silos and instead, increases employee collaboration and productivity.
With Zoom Contact Center, businesses can uncover new efficiencies, scalable features, innovative functions, intuitive dashboards, and remote-friendly software that offers integrations with CRMs and help desk software.
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Madison works across almost all industry sectors, with clients ranging from start-ups to global corporates, large public sector, and not-for-profit organisations. We’re experienced in full-service recruitment covering temporary, permanent and contractor hiring. Depending on your needs, our recruiters deliver an end-to-end solution or unbundle the recruitment process to supplement the resources you have in your organisation. Madison has strongly supported the contact centre industry since our inception in 1998. We have 65 staff that operates from seven offices across six cities.
At EPOS, we empower businesses around the world to better communicate and collaborate - anytime, anywhere and on any device. Based on leading and advanced technologies, the Danish founded company delivers high-end audio solutions with design, technology and performance as paramount parameters.
ContactSuite isn't your average contact center software. Seamlessly integrating with Amazon Connect, other phone systems and CRM platforms. Its strong emphasis on simplicity, power, and streamlined workflows allows you to prioritize what matters most: your customers. Simple. Powerful. Streamlined.
Over the last 17 years Telesmart has evolved alongside our customers, providing innovative managed cloud, voice and network services, as well as expert advice, delivery, and continuous partnership support. Telesmart will be showcasing Cisco Webex Contact Centre solutions at the event, which helps companies deliver a superior collaboration and customer experience.