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AGENDA OVERVIEW

DAY ONE | Tuesday, 22 October 2024

CUSTOMER EXPERIENCE & ENGAGEMENT

International Keynote

Headline Sponsor 

Keynote Panel

Speed Networking

CONTACT CENTRE OPERATIONS & OPTIMISATION

International Case Study

Sponsored Presentation

Panel Discussion

ROUNDTABLES

Sponsors lead two facilitated roundtable discussions with 8-10 attendees on a specific topic for 30 minutes. We collaborate to select a unique topic aligned with your solutions to attract high-value prospects.

AI & AUTOMATION

International Case Study

Panel Discussion

SPONSORED
NETWORKING DRINKS

EXCLUSIVE VIP DINNER

DAY TWO | Wednesday, 23 October 2024

WORKFORCE FLEXIBILITY & AGILITY

International Keynote

Sponsored Presentation

Keynote Panel

CONTACT CENTRE TECHNOLOGY & INFRASTRUCTURE

International Case Study

Case Study

Sponsored Presentation

Panel Discussion

ROUNDTABLES

Sponsors lead two facilitated roundtable discussions with 8-10 attendees on a specific topic for 30 minutes. We collaborate to select a unique topic aligned with your solutions to attract high-value prospects.

DATA MANAGEMENT & INSIGHTS

Case Study

Sponsored Presentation

Panel Discussion

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