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Paul Natac
CIO
Provident Insurance
SESSIONS
Day 2
11:15
Presentation: Striking the Balance: Customer Trust, Personalisation, and Brand Loyalty
Achieving personalisation without compromising trust
Transparency as the cornerstone: Building trust through clear data collection and usage practices
Prioritising data protection: Balancing personalisation and privacy for enhanced brand loyalty
Paul Natac, CIO, Provident Insurance
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