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Leon Sheehan

CEO

Digital Island

Leon Sheehan is a seasoned, strategic, and entrepreneurial executive serving as the CEO of Digital Island, a specialist Collaboration and Contact Centre provider that is part of the Spark Business Group. He is a member of the Spark Enterprise and Government Leadership team and leads a business that is focused on delivering improved customer experience outcomes for NZ businesses. With over 20 years experience within the communications and ICT industries across NZ and the UK, Leon and his team strive to solve business problems with innovative solutions, modern technologies, and people focused enhancements.

Leon has a passion for client experience and a reputation for helping unlock growth potential in business by building deep customer relationships. At Digital Island, Leon has created a brand that is unique in market, where they cover the whole eco system across Communications from Consulting and Strategy, specialised professional services, modular technology solutions that are best in class, and a comprehensive managed Service offering, giving clients a partner that stands beside them on their continuous improvement journey.

SESSIONS

Day 1

12:35

How to Use AI to Drive CX and EX Success

  • Exploring practical tips on using AI within your contact centre to improve client and employee experiences


Leon Sheehan, CEO, Digital Island

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